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  • Mercari Platform trading rules and precautions
Mercari Platform trading rules and precautions
Mercari Platform trading rules
1. Order cancellations and returns will not be accepted for any reason, Please confirm the product page description and reviews before purchasing
2. mercari Each order on the website is shipped in a single shipment,Therefore, the same seller’s products will be placed in separate orders,handling fee and Japan’s local shipping costs generate multiple items,Unable to combine shipments
3. Because the mercari website does not have a price negotiation system,Therefore, price negotiation services cannot be provided
4. Seller's products「Page specifies the buyer」,「Match with purchased items」,「 Need to leave a message to agree to purchase,Non-direct purchase goods」,「After purchasing, only the parts you need will be sent separately」, All cannot assist in purchasing
5. Do not force the seller to use your designated delivery(Ship) Way、Mainly based on what the seller provides
6. Unable to ask seller to ship goods early、 Ask for price reduction after purchase、Or ask the seller to cancel the transaction after purchasing
7. After the goods arrive at the Japanese receiving office,Sellers need to be evaluated and allocated funds,Unable to modify review content、 Give negative review、No evaluation
8. After the goods arrive at the Japanese receiving office, Do not refuse delivery
Mercari Buying Agent Service Notice
1. After completing your first payment, The order will be completed within the time displayed on the system
2. Products on the website may be sold out at any time,Complete first payment for goods,There is no guarantee that the purchase will be successful
3. It is not possible to arbitrarily give negative reviews or no reviews to sellers at the request of members
4. If the seller uses the method of shipping without tracking number(example:【Ordinary out-of-form mail】、【メール便】…wait),likeNo compensation will be paid if it is accidentally lost,Please use the product Q&A to confirm whether it is shipped with a tracking number
5. Local shipping in Japan will be sent with tracking number, If it has not been delivered to the receiving location within 21 days, Complaints for non-arrival will be made
6. This website is not covered by the four major guarantees, Please consider carefully before purchasing
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Customer Service Email: service@letao-holdings.com